117 Ruidosa Ave, Abilene, TX 79605 Mon–Fri 8am–5pm · 24/7 emergency service (325) 692-3645

Heating & furnace service

When a blue norther drops in overnight, you need heat that works. We service, repair, and replace furnaces and heat pumps across the Big Country.

★★★★★ 5.0 · 33 reviews 24/7 emergency Carrier Factory Authorized
Family-founded in 1976Carrier Factory AuthorizedCarrier Hall of FameNATE-certified techs24/7 emergency service5.0★ · 33 reviewsServing the Big CountryLicensed TACLA00001993CFamily-founded in 1976Carrier Factory AuthorizedCarrier Hall of FameNATE-certified techs24/7 emergency service5.0★ · 33 reviewsServing the Big CountryLicensed TACLA00001993C
50
Years serving the Big Country
5.0
Google rating · 33 reviews
24/7
Emergency service
11
Big Country towns covered
AC out or heat down? We answer the phone — day or night. (325) 692-3645

Heating & furnace

West Texas winters don't warn you

One week it's 80°, the next a norther drops it below freezing. If your furnace or heat pump won't keep up, we'll find out why and get you warm again.

Gas furnace, electric, or heat pump — we service them all. And if you smell gas or suspect a cracked heat exchanger, don't wait. Call us right away.

What it costs — A clear diagnosis and a price before we start. Emergency heat calls are answered 24/7.

What we handle

  • No heat or not enough heat
  • Furnace that won't ignite or keeps shutting off
  • Heat pumps stuck in defrost or running cold
  • Pilot, igniter, and flame-sensor trouble
  • Cracked heat exchanger and safety checks
  • Thermostat and control-board issues
  • Loud, rattling, or short-cycling furnaces
  • Full furnace and heat-pump replacement
Talk to a tech
Hawkins technician servicing a furnace at an Abilene home

FAQ

Questions we hear a lot

Straight answers, no runaround. If you don't see yours here, just call.

Still have a question?

Talk to a real person — Debbie or Amber picks up. No phone tree, no pressure.

Call (325) 692-3645
My furnace smells like it's burning — is that normal?

A little dust burn-off the first time you run it each fall is normal. A persistent burning or gas smell is not — turn it off and call us at (325) 692-3645.

Do you service heat pumps?

Yes. Heat pumps are common around Abilene and our techs work on all of them.

How often should I service my furnace?

Once a year, ideally before winter. Our maintenance plan covers a fall heating check and a spring AC check.

Do you offer emergency heating repair?

We do — 24/7 for real emergencies. If you've got no heat on a freezing night, call and we'll get someone out.

Request service

Get a straight price — fast

Tell us what's going on. A real person calls you right back — usually the same day.

  • Straight answer and a price before we touch a thing
  • Debbie or Amber picks up — no phone tree
  • Same-day when we can · 24/7 for emergencies

Or call now (325) 692-3645

Request service

A few quick details — a real person calls you right back.

Prefer to talk now? Call or text (325) 692-3645

Call (325) 692-3645