117 Ruidosa Ave, Abilene, TX 79605 Mon–Fri 8am–5pm · 24/7 emergency service (325) 692-3645

The Hawkins blog

Straight talk on heating, cooling & the West Texas climate

Practical advice from a crew that has worked Abilene homes since 1976 — no fluff, no sales pitch. Just what we would tell a neighbor across the fence.

Family-founded in 1976Carrier Factory AuthorizedCarrier Hall of FameNATE-certified techs24/7 emergency service5.0★ · 56 reviewsServing the Big CountryProud McMurry Athletics sponsorLicensed TACLA00001993CFamily-founded in 1976Carrier Factory AuthorizedCarrier Hall of FameNATE-certified techs24/7 emergency service5.0★ · 56 reviewsServing the Big CountryProud McMurry Athletics sponsorLicensed TACLA00001993C
Carrier Factory Authorized Carrier Hall of Fame · 2013 NATE-certified technicians Licensed TACLA00001993C

Latest posts

Tips, seasonal advice & honest answers

Written by the people who actually turn the wrenches. If you would rather just talk to someone, call (325) 692-3645 — Debbie or Amber picks up.

White Hawkins Air Conditioning pickup truck parked at the curb in front of a brick house with dormer windows, a bare tree, dormant winter grass, and a blue sky with thin cloudsHeating

Winter thermostat settings in Abilene: what actually saves money

Start near 68 degrees, and know that a gas furnace and a heat pump want different handling. What the Department of Energy and Carrier say about winter settings.

November 20265 min read
Read: Winter thermostat settings in Abilene: what actually saves money
Technician in a garage kneeling over a pleated air filter on the floor, with an open utility closet holding a water heater and an HVAC cabinet behind himAir quality

Dry winter air in Abilene: what indoor humidity should be

Once the furnace starts running, many Abilene homes dry out. The humidity range to aim for, how to check it, and when a whole-home humidifier makes sense.

November 20265 min read
Read: Dry winter air in Abilene: what indoor humidity should be
Technician kneeling in an attic beside an air handler, with foil-wrapped flexible ducts overhead and white PVC drain lines along the plywood floorCooling

Leaky ductwork in Abilene: the hidden reason your bills are high

When the bill climbs, people blame the equipment. Often the air is getting lost in the attic on the way to the room. What leaky ductwork looks like and what fixes it.

October 20265 min read
Read: Leaky ductwork in Abilene: the hidden reason your bills are high
Technician in a dust mask and safety glasses giving a thumbs-up beside an open access panel in a hallway wall, with a red shop vacuum next to himHeating

How often should you change your furnace filter in Abilene?

The package says one thing and your house says another. How often a 1-inch or 4-inch furnace filter really needs changing, how to read the size and the arrow, and when to call.

October 20265 min read
Read: How often should you change your furnace filter in Abilene?
Technician checking the wiring and control board inside an indoor heating unit, with the front panel off and a multimeter on the floorHeating

Is your heat ready for the first hard freeze in Abilene?

The first night in the 20s is when a tired furnace or heat pump gives out. What a hard freeze exposes, a short check to do before November, and what to do if the heat quits.

October 20266 min read
Read: Is your heat ready for the first hard freeze in Abilene?
Hawkins technician reaching inside an outdoor AC unit with the top fan assembly lifted off and a hose run into the cabinetCooling

How long does an AC last in Abilene?

Carrier says 15 to 20 years with good care, and an Abilene AC works harder than that average assumes. What wears one out, what stretches its life, and the signs it is near the end.

September 20265 min read
Read: How long does an AC last in Abilene?
Hawkins technicians seated for a crew training session in the shopOur shop

How we use AI at Hawkins, and where we never will

Is a robot going to show up to fix the AC? No. Here is what AI actually does around a 50-year-old family HVAC shop, and the three things it never will.

September 20264 min read
Read: How we use AI at Hawkins, and where we never will
Hawkins technician on the floor reaching into an indoor heating unit during a service call in AbileneHeating

Why your heater smells like burning when it first turns on

That dusty, scorched smell the first time the heat runs each fall is usually nothing. Here is how long it should last, and the smells that mean shut the system off right now.

September 20265 min read
Read: Why your heater smells like burning when it first turns on
Hawkins technician servicing an outdoor heat pump unit beside an Abilene homeHeating

Heat pump vs. furnace in Abilene: which one fits your home

Our coldest month tops out near 58 degrees — right where a heat pump does its best work. Here is when that makes it the better buy, and when a gas furnace still wins.

September 20265 min read
Read: Heat pump vs. furnace in Abilene: which one fits your home
Hawkins technician clearing grass and debris from an outdoor AC condenser in AbileneCooling

AC running but not cooling? What to check first in Abilene

The unit is running, the thermostat is set, and the house is still 82 degrees. Here is what to check yourself in the next 10 minutes — and what has to wait for a tech.

August 20265 min read
Read: AC running but not cooling? What to check first in Abilene
Hawkins technician servicing an indoor Carrier air handler in an Abilene homeAir quality

Cutting the West Texas dust: indoor air quality basics for Abilene homes

You wipe the shelf on Saturday and the film is back by Wednesday. Where the dust in an Abilene house actually comes from, and the three fixes that beat it — no gadgets required.

August 20266 min read
Read: Cutting the West Texas dust: indoor air quality basics for Abilene homes
A new outdoor air conditioning unit installed beside an Abilene home by HawkinsCooling

What a new AC actually costs in Abilene

Nobody can price a full changeout over the phone, and the number you found online was written for a different house. Here is what actually sets the price of a new system in Abilene.

August 20268 min read
Read: What a new AC actually costs in Abilene
A new gas furnace installed by Hawkins in an Abilene homeHeating

Repair or replace your furnace: a West Texas guide

A furnace in Abilene runs a fraction of the hours one in Amarillo does, which changes the math on repair versus replace. Here is how we walk homeowners through the call.

July 20267 min read
Read: Repair or replace your furnace: a West Texas guide
A Hawkins technician servicing a gas furnace in an Abilene homeHeating

Fall furnace tune-up: what a check catches before the first cold night

Most no-heat calls happen on the first cold night, not mid-winter. A fall furnace tune-up finds the weak spot in October instead of at 11pm in December.

July 20265 min read
Read: Fall furnace tune-up: what a check catches before the first cold night
A new outdoor AC condenser installed at an Abilene homeBuying a system

How to size and choose a new AC for the Abilene heat

The instinct when your old unit quits is to get the biggest one you can. That is usually the wrong move. Here is how a new AC should be sized for a West Texas home.

July 20266 min read
Read: How to size and choose a new AC for the Abilene heat
A Hawkins technician inspecting attic ductwork in an Abilene homeTroubleshooting

Why some rooms are always hotter than others

The back bedroom that never cools, the upstairs office you cannot use by afternoon. Uneven cooling almost always has a fixable cause. Here is what is behind it.

July 20265 min read
Read: Why some rooms are always hotter than others
A Hawkins technician performing an AC maintenance check in AbilenePaying for a system

Making a new AC affordable: financing and maintenance plans

Air conditioning costs money two ways: the big one-time hit of a new system, and the cost of keeping one healthy. Here is how to soften each one at Hawkins.

July 20265 min read
Read: Making a new AC affordable: financing and maintenance plans
Hawkins technician clearing debris from an outdoor AC condenser in AbileneSummer & AC

Beating the West Texas heat: keeping your AC alive all summer

When Abilene hits 105°, your AC is doing the hardest work of its year. Here is how to help it keep up — and what to do the day it quits.

July 20266 min read
Read: Beating the West Texas heat: keeping your AC alive all summer

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